Lie to get in your home!

by Susan
(Edmonton)

Today a man (Shane? Shawn?) approached me while I was in the middle of cleaning my garage (I was obviously in the middle of a huge job and all my garage contents were on my lawn) and asked if they could demonstrate a new carpet shampoo process in one room, that it would be quick, and if I liked it would I tell my friends.

I honestly thought they were a carpet cleaning service and said 'sure'. He NEVER SAID IT WAS A VACUUM CLEANER.

OOPS I did not know they were selling a product until the next people arrived with Kirby boxes in tow. I thought I would still watch their demo. I should have seen warning lights when the very first thing they showed me was the page showing that the salesperson could go to Las Vegas if she showed enough demos.

I felt bad for the new girl (Jessica) they had showed me the demo as she could not even assemble things and had obviously had no training at all - I was her first home so I was very kind and patient. After 2 hours of her vacuuming one 9' x10' bedroom the hard-nosed other sales person arrived, presumably to shampoo, and now the pressure started.

After I explained that I had just bought a furnace and AC and air cleaner last week and although I was interested in the product, I would need to wait to purchase anything else, the hard tactics began. I was now a 'bad parent' for abusing my children for letting them live and sleep (gasp) in mite faeces.

I was not a smart person, and he could tell by my body language (cause he had taken psychology) that I was behaving this way because I was embarrassed about the dirt in my home. (News flash, I am well educated and I think I know what is normal in the way of dirt in my home).

I told them this meeting was over. They told me I had invited them in and now I could not insist they leave (Huh???) and my kids were now hiding in a closet in the next bedroom.

Never did get that room shampoo done but it was worth it to get them out! The experienced salesperson told the new girl to leave the home and wait in the van and while he packed up the stuff, he:
- told me if I touched the equipment he would sue me,
- told me that now the new girl would not get paid today,
- told me he had made $36,000 last month,
- and started loudly dropping F- bombs. All the while accusing me of stupid stuff all within hearing of my kids!!!

When they drove away, he rolled down his window and yelled 'have a nice day' - really childish I would say.

Kirby should be ashamed of the way they act in peoples' homes! If the product is good, let it sell itself rather than using strong-arm threatening methods.