Kirby Vacuum Scam Review

by John Bennett
(Dapto, NSW, Australia)

Started with a cold call at our home with two young ladies offering a home care system and would we like an in-home demonstration at our convenience. Since we were looking for a service to help with household cleaning that is what we thought we were getting - but to our surprize a few days later two different people turned up with a large box which was clearly labelled KIRBY Vacuum - realising this was going to be a demo and sales pitch we cancelled the demo and advised the salesperson that we were looking for a service not a new appliance.

Had we been properly advised that the demonstration was to purchase a new appliance we would not have booked a session as we already have a really good alternative product that suits our needs as well as an expensive carpet cleaner.

Thought the demo booking technique was misleading and needs to clearly state that the demonstration of services was for the product they were selling - not a cleaning / home service.