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Watch For Scams Newsletter. Netflix Account Cancellation Scam
September 03, 2014

Netflix Account Cancellation Scam

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Netflix Account Cancellation Scam

You may have recently received an account cancellation message claiming to be from online video streaming service Netflix. The message claims that, because of a problem processing your credit card, you must click a link to update card details to keep your account active.

The message is not from Netflix and you do not need to update credit card details as claimed. The message is a typical phishing scam and attempts to steal Login and Credit Card Details.

Clicking the 'update link' will take you to a fake webpage designed to look like the genuine Netflix site. Once on the fake page, you will be asked to provide your account login details, your credit card details, and, possibly, other personal information as well.

Online criminals will collect all of the information you submit on the fake page and can now commit credit card fraud in your name and gain access to your Netflix account. If they have been able to harvest enough of your personal information, they may also be able to steal your identity.

Phishing scammers regularly target Netflix customers and this version is just one of many similar phishing campaigns that have tried to trick Netflix customers into parting with their personal and financial information.

Be Cautious of 'Account Update' Messages.

Be wary of any unsolicited Netflix message that claims that you must update account details, rectify a billing issue, or prove your identity for security purposes.

And, scammers use very similar tactics to target customers of many other popular online services. If you receive such an 'update' message, do not click any links or open any attached file that it contains.

Don't Click Email 'Login' Links.

It is best not to click login links in emails. It is safest to login to all of your online accounts by entering the account address into your browser's address bar or via a trusted application associated with the service.

If you believe you have been a victim of this type of scam you should promptly report it to the IC3's website at The IC3's complaint database links complaints together to refer them to the appropriate law enforcement agency for case consideration.

Remember - always watch for scams!


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