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Watch For Scams Newsletter. Package Scams
May 02, 2022

Package Scams

Watch For Scams is dedicated to helping you avoid becoming a victim of fraud.

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Package Scams

Scammers from overseas are targeting your phones with texts, calls and emails making victims think they have to click a link to receive a package they have ordered.

They say something like ‘you have a package on the way, click on this link’ and that’s where they get you.

If you receive a message like that and you click the link, scammers could be using malware to download onto your phone. From there, they would have access to your private information.

The biggest thing victims do is believe the scammers are talking specifically about something they ordered online when in reality these scammers are spreading a wide net. They send these messages to thousands like a shot in the dark and hope someone bites.

They start to scare you a bit and you think you won’t get your package, and that’s a red flag.

Tips on How to Spot the Scam

1. Be skeptical of email and unsolicited calls.

2. Some departments at Amazon will call customers, but Amazon will never ask you to disclose or verify sensitive personal information or offer you a refund you do not expect. Amazon will never ask you to make a payment outside of their website and never ask you for remote access to your device.

3. FedEx does not request, via unsolicited mail, e-mail or SMS messages, payment or personal information in return for goods in transit or in FedEx custody. If you have received a fraudulent e-mail or SMS message that claims to be from FedEx, you can report it by forwarding it to

4. DHL Attempts have been made to defraud internet shoppers by the unauthorized use of the DHL name and brand via email communications and graphics which appear, on the surface, to have originated from DHL. In most cases, the communications concern the sale of consumer goods over the internet where payment may be requested before the goods are delivered. Please be advised that DHL does not request payment in this manner. DHL only collects money due for official DHL-related shipping expenses.

5. Large companies work to try and get ahead of the scammers but it helps if victims report being targeted right away.

Who to contact if you believe you are a target of a scam

1. Report it to Amazon. Any customer that receives a suspicious email or call from a person impersonating an Amazon employee should report them to Amazon customer service. Amazon investigates these complaints and will takes action if warranted.

2. DHL – send suspicious activity to Anti-Abuse Mailbox at

3. FedEx –

4. Federal Trade Commission (FTC) – to file a complaint online or call 877-FTC-Help

5. Your credit card issuer – if you provided your credit card number, even if the transaction was not completed.

If you believe you have been a victim of this type of scam you should promptly report it to the IC3's website at The IC3's complaint database links complaints together to refer them to the appropriate law enforcement agency for case consideration.

Remember - always watch for scams!


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