Kirby Vacuum Rip-off

by Ken
(LA)

Two Kirby Vacuum cleaner employees approached my husband and myself in the front yard and wanted to shampoo our carpet.

I told them no, however they then wanted to shampoo our couch and so we said it was new and did not need it. They insisted, so finally we said OK.

They did not shampoo as promised but kept vacuuming two pieces of furniture to show us all the dirt. I told them from the beginning I was not interested in a Kirby as I had a Kirby purchased four years ago. They insisted I purchase a new one. I told them I was not interested in a new one.

I was originally quoted $2,000.00; then it went to $1895; then to $1695; the final price $1190. How can this be? This is a big rip-off and the public is being taken by this kind of action.

I did not appreciate them wasting 1 1/2 hours of my time when they were told upfront that we had no intention of buying a Kirby.

Once the supervisor returned to put "pressure" on us to buy a Kirby, and i told him emphatically no, then he was very upset and stormed out of the house.

I do not recommend anyone purchase a Kirby. They admitted once they get in the house they put pressure on you.